For Riders
Rideshare apps match you with whoever's closest and available. That's fine for getting a car fast, until it isn't. The driver cancels two minutes after accepting. The next one is eight minutes out and counting. The fare that was $18 this morning is $34 now because it started raining. And even when you get a great driver, someone early, careful, and easy to ride with, there's no way to hold onto them. A different stranger shows up next time. The apps weren't built to keep a relationship. They were built to fill the next seat.
A driver you book directly learns your routine: the early airport runs, the standing weekly appointment, the way you like the route. They show up on time because their business depends on you, not an algorithm. No surge, no cancellations, no re-explaining where you're going. Just the same trusted person behind the wheel.
You've probably already met the driver you'd keep if you could: someone early, careful, who knew the way and was easy to ride with. Maybe it was on a rideshare trip; maybe it was last week. Finding a great driver was never the hard part. Holding onto one was. HUM is how you do that. It's the app professional drivers use to run their own private client work, so every trip is booked, insured, and on the record. When you've found a driver worth keeping, you book them directly through HUM from then on. It isn't an off-the-books cash arrangement; it's a real, insured ride on a platform built for exactly this. Check the HUM app to see if it's live in your area.
On a standard rideshare app, not reliably; you get whoever's nearby. On HUM, yes: when you find a driver you like, you book them directly going forward.
Every HUM driver clears a background check, a motor vehicle record check, and identity verification before their first ride. Every trip is covered by HUM's commercial policy and logged in the app, with the driver's information on record. It isn't an off-the-books cash arrangement.
Usually you've already met them: a driver who stood out, often on a rideshare trip. When you find one worth keeping, HUM is how you book them directly from then on.
No. HUM rides use consistent pricing, so you're not paying more just because it's raining or rush hour.
HUM is available in a growing set of US markets. Check the HUM app to see if it's live in your area.